Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers. Organizes and implements branch standards, sales & service goals and objectives for all areas of branch performance; monitors and measures performance through reports, metrics, and formal/informal observations. Ensures the ban

Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers. Proactively engages with customers inside and outside of the branch informs and educates through various experiences including digital and public presentations assists with branch events and initiatives, provides efficient, ac

Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers. Originates residential loan products to meet sales and service goals. Cross sells the Banks various services whenever possible. Provides quality customer service throughout the mortgage origination process. Meets with, takes a

Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers. Originates residential loan products to meet sales and service goals. Cross sells the Banks various services whenever possible. Provides quality customer service throughout the mortgage origination process. Meets with, takes a

and Requirements vary based on job level . Expectations include Reviews closing documents on Retail Lending loans for compliance. Enters quality control requirements into mortgage processing system. Follows up on missing or incorrect documentation. Responds to customer, attorney, and branch inquiries. Follows up to resolve problems and questions. Refers the more difficult